So I went to Subway for dinner last week. I love subway! I order my usualy meal...Chicken-Bacon-Ranch sans the ranch. (I don't like ranch). I get back home and take a few bites. It doesn't taste right at all. I open it up and the bread is not cooked all the way..eeewwww.
So I go back to Subway and talk with an employee to express my concerns. I tell him, the bred is not done, it is doughy and it tastes awful. I was expecting, "I'm so sorry, how can we fix that for you, like what normally occurs in those situation. What I got was "What am I suppose to do about it? The bread just came out of the oven and it is probably just moisture from being warm. Am I not suppose to serve bread? How can I not serve the bread to our customers?"
I was in shock. this guy was a jerk!!! I had to leave because i was so upset. I threw the remnants of my soggy, doughy sandwich in the trash. Got back home and told Stephen what had jsut happened. He took my receipt and went back to Subway and........cam right back home with flames shooting out of his ears. "I had to leave before I jumped over the counter and pummeled the guy" is the reply I got when I asked him what happened.
I asked, did you get his name? Bob, his name was Bob. and the manager would be int he next day. Yeah!
We left it at that....until last night (4 days later).
I went back to the Subway for the Goodrich ice cream. I asked the manager, "How's the bread tonight?" He looked up at me and said, "So that was you?" I said, "Oh you heard?" He had heard. We talked a while about what happened , the guy lied, his name was not Bob, and I expressed my frustration over the situation. All is well again in Subway land :o)
And I got free ice cream to boot!!!
